Process
Four phases, clear gates, no mystery invoices
Every engagement follows the same rhythm. Payments are tied to milestones, commonly split 40, 30, 15 and 15 across commencement, midpoint, testing and handover.
- 01
Discovery and mapping
A 30 minute call is enough to sketch what your version of this system looks like. We document the inputs, the approvals, the integrations and a realistic delivery plan, then quote a fixed scope.
- Process map
- Fixed scope document
- Milestone schedule
- 02
Build and integration
Our automation engineers build inside your stack. You see progress at staged reviews rather than waiting for a reveal at the end, and every workflow is documented as it is built.
- Working workflows
- Integration credentials
- Staged review demos
- 03
Testing and adoption
The implementation specialist runs user acceptance testing with your team, records training walkthroughs and adjusts anything that does not match how you actually work.
- UAT sign off
- Training recordings
- Runbook
- 04
Handover and support
You own the workflows and the accounts. From there you can run it yourself, keep us on a light monitoring retainer or add a managed seat to operate it daily.
- Asset handover
- Documentation pack
- Optional retainer
Timeline
What a typical first project looks like
Small builds land inside a month. Multi stream programmes run in phases so value arrives before the whole programme is finished.
Discovery call, process mapping, scope signed.
Core workflow built, integrations connected, first review.
User acceptance testing, training, go live and handover.
Let us map your workflow
Book a 30 minute call. We look at where the time goes, then show you exactly which parts we automate and which parts a managed offshore team should own.